Question 1

Disclosure

Accepted Answer

Proofs/drafts are not provided with purchase. Items featured in the shop are not licensed products. Deeva Design Studio does not claim ownership of any images used. Actual product colour may vary from the images shown. Every monitor or mobile display has a different capability to display colours, and every individual may see these colours differently.
 
Copyrights and/or trademarks of any character and/or image used belong to their respective owners and are not being sold. You are paying for my time, services, and supplies to create, customize, and assemble these handmade pieces for your own personal use.
 
These are handcrafted items so please do not expect them to be 100% replicas of the existing label.

Question 2

Shipping Policy

Accepted Answer

All items are mailed in protective envelopes. All orders Canada-wide are sent by letter mail with stamps to minimize shipping costs. Tracking for Canadian orders is available as an upgraded shipping option.
 
International and US orders will be sent with tracking through USPS or Ascendia. Please note that there may be delays due to COVID-19 and during holiday periods.

Question 3

Return & Cancellation Policy

Accepted Answer

All sales are final. Cancellations can be made within 2 hours of purchase time. If you are not satisfied with your order, please contact us by email, info@deevadesignstudio.ca